Privacy Policy

1. Collection of Personal Data When you make a purchase from our store, we collect the personal information you provide, such as your name, email address, and postal address. When you browse our site, we also automatically receive your computer's IP address to help us understand your browser and operating system.

2. Consent How do you obtain my consent? When you provide us with your personal information to complete a transaction, verify your card, place an order, or arrange for delivery, we assume that you consent to our collecting and using it for that purpose only.

3. Data Hosting and Sharing Your data is securely hosted on our servers managed by LWS in France. Your payment information is processed by encrypted payment gateways (in accordance with PCI-DSS standards) and is never stored unencrypted on our servers.

4. Your Rights (GDPR) In accordance with European regulations (GDPR), you have the right to access, rectify, port, and erase your personal data. To exercise this right, please contact us at: support@trytenra.com.

5. Cookies Our site uses cookies to improve your shopping experience, remember your cart, and analyze our traffic. You can configure your browser to refuse cookies, although this may limit certain store functionalities.